WELCOME, SUGAR LOVER!

DELIVERY TO BRISBANE CBD, LOGAN & SURROUNDING AREAS IS CURRENTLY UNAVAILABLE!

When are you open?

Office and delivery hours: MONDAY - FRIDAY, 9am-5pm

Unfortunately at this point we are CLOSED on SATURDAY + SUNDAY

Where do you deliver to?

We deliver to GOLD COAST ONLY

DELIVERY TO BRISBANE CBD, LOGAN & SURROUNDING AREAS IS CURRENTLY UNAVAILABLE!

*Unfortunately we DO NOT DELIVER to ANY NSW AREAS, LOGAN, BRISBANE, WEST BRISBANE OR IPSWICH. The following GOLD COAST HINTERLAND SUBURBS are also EXCLUDED: Mount Tamborine, Canungra, Cedar Creek, Lower Beechmount, Clagiraba, Springbrook, Numinbah Valley, Guanaba, Wongawallan, Bonogin.

 Please note: Any orders that require refunding due to incorrect address delivery will incur a $5 re-stock/admin surcharge.*

When will my gathering arrive?

Unfortunately, at this point, we cannot schedule an exact arrival time for your Sugar Gathered Box. However, we do guarantee delivery between 9am - 5pm.

How much does delivery cost?

Delivery is $10 for Gold Coast ONLY CENTRAL (Ormeau - Coolangatta)

Delivery is $15 for Gold Coast Hospitals  

How far in advance do I need to order my box?

For NEXT DAY delivery, your order must be placed by 10am the day prior to delivery.

For Monday deliveries, orders must be placed by FRIDAY 10am.

Can I order 10 or more boxes?

ABSOLUTELY, and you will receive a discount! If you have a large gathering or function, the more boxes the merrier! Please send us an email as we would love to chat about your upcoming gathering.

Can I customise my SG box?

OF COURSE! We LOVE that idea! Here at Sugar Gathered, we work very hard to supply a large range of options to make choosing fun; however, if you are after something a little different in your gift please send us an email and we can discuss ways of making your box perfect! Please note, additional fees may apply.

What happens if I need to cancel my order?

Orders can be cancelled up to 48 hours prior to the delivery date. All money will be refunded less a cancellation and administration fee of 50% of box price, per order.

Unfortunately, orders within 48 hours that have been crafted and dispatched cannot be refunded.

Should you require cancellation please immediately contact us at enquiries@sugargathered.com

 

For further information, please see our terms and conditions.