10th NOVEMBER 2017 - 20th JANUARY 2018
Good news doughnut lovers! We are re-locating to provide you with the best service possible. We will be completely CLOSED and taking no orders for this period (stated above) as we change premises. Our new location should see you being able to collect your gatherings directly from us, as well as have them delivered to your door! Thank you for your patience as we transition into the new year and a new sweeter season!
Where do you deliver to?
We deliver to all areas of the GOLD COAST, TWEED & LOGAN MONDAY-SATURDAY, between 9-5pm.
BRISBANE PICK-UP ONLY, FROM LOGAN HYPERDOME MON-FRI
We will deliver your gatherings to the LOGAN HYPERDOME for you to collect at 10:15 - 10:30AM, MON-FRI! A precise car park location will be emailed to you upon confirmation of your order, for you to come and collect your gathering!
*Unfortunately we DO NOT DELIVER TO BRISBANE, IPSWICH or The following GOLD COAST HINTERLAND SUBURBS: Mount Tamborine, Canungra, Cedar Creek, Lower Beechmount, Clagiraba, Springbrook, Numinbah Valley, Guanaba, Wongawallan.
Please note: Any orders that require refunding due to incorrect address delivery will incur a $5 re-stock/admin surcharge.*
We are CLOSED on Sundays.
*Unfortunately at this point we cannot schedule an arrival time for your Sugar Gather Box. However, we do guarantee delivery before 5pm.
How much does delivery cost?
Delivery is $10 for Gold Coast CENTRAL (Helensvale - Burleigh Heads)
Delivery is $20 for Gold Coast NORTH (Coomera - Ormeau)
Delivery is $20 for Gold Coast SOUTH (Palm Beach - Tugan)
Delivery is $30 for Bilinga-Tweed and Logan Areas
Brisbane Pick-Up Service $30 Pick-Up Logan Hyperdome ONLY
How far in advance do I need to order my box?
For NEXT DAY delivery, your order must be in by 12 Noon the day prior to delivery.
For Monday deliveries, orders must be placed by FRIDAY 12pm.
Can I order 10 or more boxes?
Absolutely, and you will receive a discount! If you have a large gathering or function, the more boxes the merrier! Please send us an email as we would love to chat about your upcoming gathering.
Can I customise my SG box?
At Sugar Gather we work very hard to supply a large range of options to make choosing fun; however, if you are after something a little different in your gift please send us an email and we can discuss ways of making your box perfect. Additional fees will apply.
What happens if I need to cancel my order?
Orders can be cancelled up to 48 hours prior to the delivery date. All money will be refunded less a cancellation and administration fee of 50% of box price, per order.
Unfortunately, orders within 48 hours that have been crafted and dispatched cannot be refunded.
Should you require cancellation please immediately contact us at email@example.com